Data Entry Processor – Group Insurance

Department: Group Insurance
Status: Full-time

Scope/Impact

The Data Entry Processor is responsible for entering client and participant data into P&A’s software for the creation of COBRA Notices, enrollments and cancelation forms. Communicate participant changes with client(s)/Carriers/Vendors through email, fax, or website. Able to process participant changes within COBRA and client guidelines.

 

Duties Include But Are Not Limited To:

  • Process COBRA Notices from information provided by clients transmitted as faxes, spreadsheets or system generated forms.
  • Identify and correct data entry errors using appropriate quality control methods
  • Maintain, process and update participant’s accounts including benefit change and payment allocations within P&A’s software.
  • Communicate with participants, insurance carriers or vendor’s insurance carriers when applicable.
  • Assist Customer Service Department with COBRA/Direct Billing questions and inquiries