Data Entry Processor – Group Insurance
Department:
Group Insurance
Status:
Full-time
Pay Range:
$16.00 - $18.00/hour
Scope/Impact
The Data Entry Processor is responsible for entering client and participant data into P&A’s software for the creation of COBRA notices, enrollments and cancelation forms. Communicate participant changes with clients/carriers/vendors through e-mail, fax, or website. Able to process participant changes within COBRA and client guidelines.
Key Responsibilities
- Process COBRA Notices from information provided by clients transmitted as faxes, spreadsheets or system generated forms.
- Identify and correct data entry errors using appropriate quality control methods.
- Maintain, process and update participants’ accounts including benefit change and payment allocations within P&A’s software.
- Communicate with participants, insurance carriers or vendor’s insurance carriers when applicable.
- Assist customer service department with COBRA/direct billing questions and inquiries.