Retirement Plan Administrator II

Department: Retirement Plan Services
Status: Full-time
Pay Range: $50,000 - $60,000


The Retirement Administrator II position is responsible for performing complex administrative duties related to defined contribution pension plans such as 401(k), profit sharing, money purchase pension plans, 403(b), Davis-Bacon, etc. to maximize quality, quantity, cost-effectiveness, profitability, and total customer/client satisfaction.

Effective performance of all duties and responsibilities of the position will ensure accurate and timely completion of required tasks and compliance with required timelines.


Key Responsibilities:

  • Coordinates and administers assigned complex caseload to ensure optimal client/customer satisfaction through proper interpretation of the plan document and all plan provisions
  • Assists in the preparation and execution of plan documents such as original and amended plan text, SPD’s ancillary polices and required notices when applicable
  • Frequent contact with clients and their representatives to interpret and convey complex concepts, plan design provisions in a clear and logical manner
  • Prepares several types of spreadsheets for client review
  • Performs all necessary ADP/ACP, 415, 410(b) testing, and all other required compliance testing, paying special attention to detail
  • Resolves administrative problems with clients, plan representatives and plan participants in a timely and accurate manner
  • Prepares and delivers to clients all required reports, such as annual valuations, participant statements, Form 5500 reports, etc. in a timely and accurate manner
  • Performs all phases of case recordkeeping, distribution, and loan procedures in accordance with the plan provisions, government regulations, and departmental procedures
  • Initiates related accounting functions such as billing, reconciliation, and plan funding
  • Initiates and maintains records and retrieval methods that are following governmental and departmental policies
  • Mentors team members and helps build their knowledge and understanding of various aspects of the role and industry
  • Assists the department manager in the training of new administrators, administrative assistants, and support personnel when required