File Processing Specialist – Reimbursement Accounts

Are you detail-driven, organized, and someone who takes pride in getting things right the first time? We’re looking for a File Processing Specialist to join our team and play a key role in ensuring reimbursement files are processed accurately, timely, and in compliance with established procedures.

This role is perfect for someone who enjoys working behind the scenes, solving data issues, and collaborating with others to keep operations running smoothly.

Key Responsibilities

• Importing and processing electronic data files accurately and in order of receipt
• Completing all phases of file reconciliation based on specifications and procedures
• Identifying and analyzing file or data issues and determining next steps
• Partnering with Client Support Specialists to resolve administrative or data issues
• Responding to emails and voicemails within one business day
• Performing internal operational and functional audits as needed
• Escalating unresolved issues to leadership when files cannot be posted as expected
• Documenting processes and assisting with procedure updates
• Keeping supervisors informed of any problems or unusual situations