Claims Supervisor

Department: Reimbursement Account Services
Status: Full-time (Williamsville/Hybrid)
Pay Range: $55,000-$65,000

Scope/Impact

Are you a motivated leader with a knack for guiding teams to success? Join our Reimbursement Account Services Department as a Claims Supervisor and take charge of a dynamic claims team! In this role, you’ll ensure smooth workflow, provide expert guidance on claims adjudication, and uphold the IRS regulations that govern our services, all while helping your team thrive.

 

Key Responsibilities

  • Lead, motivate, and organize the claims team to meet productivity and quality goals.
  • Oversee workflow, ensuring adherence to procedures and IRS regulations.
  • Streamline processes to boost efficiency without compromising customer service.
  • Coach, develop, and hold your team accountable; praise achievements and provide guidance when needed.
  • Support staffing, onboarding, training, and employee development.
  • Stay up to date on federal, state, and local regulations for accurate claim processing.
  • Assist with claims processing and resolving participant inquiries as needed.