Retirement Plan Administrator

Title: Retirement Plan Administrator 
Department: Retirement
Status: Full-Time, non-exempt


The Retirement Plan Administrator exercises limited independent judgment to perform complex administrative duties related to defined contribution pension plans such as 401(k), profit sharing, money purchase pension plans, 403(b), Davis-Bacon, etc. to maximize quality, quantity, cost-effectiveness, profitability and total Customer/Client satisfaction while ensuring compliance with all applicable IRS and DOL regulations.

Essential Functions

  • Coordinates and administers assigned caseload to ensure optimal client/customer satisfaction through proper interpretation of the plan document and all plan provisions to ensure plan remains in compliance with all applicable IRS and DOL regulations
  • Prepare plan documents pursuant to client direction while ensuring compliance with government regulations
  • Frequent contact with clients and their representatives to interpret and convey complex concepts, plan design provisions in a clear and logical manner
  • Prepare various types of spreadsheets for client review
  • Perform all necessary ADP/ACP, 415, 410(b) testing, and all other required compliance testing, paying special attention to detail
  • Troubleshooting with clients, plan representatives and plan participants in a timely and accurate manner
  • Prepare and deliver to client all required reports, such as annual valuations, participant statements, Form 5500 reports, etc. in a timely and accurate manner
  • Perform all phases of case recordkeeping, distribution, and loan procedures in accordance with the plan provisions, government regulations, and departmental procedures
  • Using Excel spreadsheets and general accounting knowledge, performs various accounting functions related to plan administration such as: plan asset reconciliation, deposit reconciliation, billing
  • Initiate and maintain records using retrieval methods that are in compliance with governmental and departmental policies

Minimum Requirements

Education & Experience

  • Associates Degree in Accounting, Finance or related field and/or equivalent work experience
  • 1-3 Years in administrative/clerical/customer orientated environment


  • Expert level Excel skills
  • Thorough working knowledge of Microsoft Word, Outlook, and Office365. Experience with Microsoft Word to include mail merges, printing labels and envelopes, creating tables, how to format text and page setup options. Experience with Microsoft Excel to include basic addition and subtraction formulas, and how to format cells in Excel so data is displayed correctly (dates, numbers, and currency)
  • Use of internal software : Relius, Pension Pro, internal systems
  • Solid oral and written communication skills with ability to convey one’s message with diplomacy and tact
  • Proven ability to effectively manage multiple priorities utilizing effective organizational and time management practices
  • Strong initiative with demonstrated ability to work independently in an environment with critical deadlines
  • Strong attention to detail
  • Comfort working in a results driven team environment