EDI Implementation Specialist

Department: Group Insurance
Status Full-time

Scope/Impact

The EDI Implementation Specialist shall guide new clients and/or their designated vendors through the electronic data interface file feed process. This includes creating, coordinating, and communicating the file feed implementation plan, explaining file specification requirements, and reviewing test files to assure accuracy of the layout and content of the data files received.

 

Key responsibilities:

  • Establish and lead EDI file feed implementation onboarding calls with clients, brokers and vendors
  • Communicate file specification requirements and answer related questions
  • Perform file test loads to verify accuracy of format and data integrity
  • Identify when exceptions to file processing, testing and soft errors should be considered
  • Analyze file issues and determine the appropriate course of action to resolve errors
  • Communicate file format, data integrity, or other related issues with client, broker, sales associate, department or vendor and provide directions on the remediation process