Corporate Training Specialist

Title: Corporate Training Specialist
Department: HR
Status: Full-Time

Responsibilities

  • Improve the productivity of our employees through effective development, coordination and presentation of training and development programs.

  • Actively search, creatively design and implement effective methods to educate, enhance performance and recognize performance.

  • Assess company-wide developmental needs to drive training initiatives.

  •  Identify and arrange training solutions for employees.

  • Conduct initial orientation for new hires

  • Develop and conduct effective training materials for new client programs

  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops

  • Develop and organize training manuals and other educational materials

  • Conduct or arrange for ongoing training and personal development classes for staff members

  • Develop testing and evaluation procedures and assist in delivery

  • May assist in other human resources functions as needed; Performs other duties as assigned. 

Requirements

  • Bachelor’s degree in business administration or related experience in Training and/or Human Resources

  • At least 2 years’ experience in a customer service center

  • Proficient computer skills

  • Ability to work independently and multitask

  • Strong communication, listening and problem solving skills